Kickstarter Lesson #192: High-Priced Item Campaigns

23 June 2016

As a backer, I very rarely spend more than $50-$60 on a Kickstarter project. This isn’t a commentary on Kickstarter itself; it’s just my behavior as a consumer. I rarely spend more than $50-$60 on anything. So when I heard that Chad DeShon of Board Game Tables (maker of fancy gaming tables) was running a Kickstarter […]

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Kickstarter Lesson #191: How to Go on Vacation

21 June 2016

Since returning from Christmas break on December 30, I haven’t had a single day off. My weeks are Monday through Sunday, 70-80 hours a week, and I love every minute of it (well, almost every minute). However, in a few days I’ll leave town for almost 2 weeks for a big family reunion (30-35 people) […]

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Kickstarter Lesson #190: 4 More Elements of Great Customer Service

16 June 2016

Recently I had the pleasure of chatting about customer service with podcaster Steve Ruduski on episode 60 of The Company Bard. You can listen to the episode to get the full story, but I took some notes about interesting things Steve said, so I wanted to share my thoughts on them here. Be responsibly responsive I’m […]

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Guests of Honor at Conventions

7 June 2016

This topic veers a little bit away from crowdfunding, but it’s still in the same realm of building community. Over the last few years, I’ve been completely flattered by upwards of a dozen conventions asking me to attend as their guest of honor. The request means a lot to me–never in my life did I […]

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Kickstarter, Facebook, and Communication: Do You Feel Punished?

2 June 2016

So far, 2016 has been the year that Stonemaier Games has embraced Facebook groups for conversations about our games. It started with me simply joining an existing group for Viticulture and Tuscany. Soon after, an ambassador started a group for Scythe, and another did the same for Euphoria. Charterstone is the most recent addition. The […]

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Kickstarter Lesson #188: No Money Changed Hands for This Review

30 May 2016

Recently, alert reader Thomas C. shared a trend he’s noticed on Kickstarter (he specifically referenced the Tramways project). The trend involves posting the following banner in the review section of the project page: I’m pretty sure the intended message is to assure backers that the reviews are unbiased because they weren’t paid for. I appreciate that […]

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Kickstarter Lesson #187: The Best Time to Announce Your Project

26 May 2016

We have a varied history of when we’ve announced our projects and products. Here’s a sampler: For Viticulture, our first project, I didn’t publicly announce it until the day it launched on Kickstarter. At the time I didn’t fully comprehend of building a crowd focused on a specific product, nor had I established many press […]

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Crowdfunding Face to Face: A Geekway Retrospective

23 May 2016

The vast majority of my job is spent at my computer. From this position I can communicate and interact with thousands of people every day. However, I’ve grown to appreciate the value of playing games in person with the people I usually only interact with online. There’s a special bond that forms when you play […]

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