18 June 2018 | 19 Comments
On Saturday I was preparing to film a crowdfunding video about the post-campaign survey creators send to backers to collect addresses and confirm their rewards, but I realized that my last reader poll for this subject was nearly 2 years old. Hence today’s post.
During my days on Kickstarter, which ended with Scythe in November 2015, I never used a third-party pledge manager. At the time, my polls indicated that backers preferred Kickstarter’s built-in survey.
I think third-party pledge managers are particularly helpful for complex projects with a number of add-ons, as they ensure people pledged the correct amount and can charge backers if they underpaid (or if they decide to add more stuff to their pledge).
That said, I still receive plenty of standard Kickstarter surveys for projects I back, and they work great too. They’re certainly faster–often then involve a single click, as Kickstarter already knows my address.
But I’m just one backer–I’m curious what you think! I’m guessing other creators are curious as well. Please state your preference via this poll, and below it you can see the data from the same poll 2 years ago.
Here’s the data from the same poll 2 years ago (545 responses):
- 44.77% prefer Kickstarter’s survey for simple projects; third-party survey for complex projects with lots of add-ons
- 28.44% prefer using third-party pledge managers
- 19.27% had no preference
- 7.52% prefer Kickstarter’s built-in survey
I’m also curious to here your personal perspective in the comments. Are there any changes or improvements you’d like to see on any of the various survey types?
- Kickstarter Lesson #42: The Backer Survey
- Backers Decide: Kickstarter Survey vs. Third-Party Pledge Manager
- Are Pledge Managers Worth It? (podcast)
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