Our Current Approach to Board Game Reviewers and Content Creators (2024) – Stonemaier Games

Our Current Approach to Board Game Reviewers and Content Creators (2024)

Sending games to reviewers and content creators continues to be a key part of the Stonemaier Games marketing plan. It’s far from the only part, but it remains an important and significant marketing expense. I estimate that we sent at least 1,000 free units of Stonemaier products for review in 2023.

Since my original post on this topic four and a half years ago, the 2023 update, the 2022 update, the 2021 update, and the 2020 update (plus this older–but still important–post), I’ve refined my methods for selecting reviewers, so today I thought I would share my current process in case it’s helpful for fellow publishers and content creators.

We continually offer review copies to the broad range of creators who sign up on the form at the end of this post. However, simply being on social media does not make someone a content creator, reviewer, or journalist. I have the greatest appreciation for people who are consistently willing to spend time and effort to learn/play our games, publicly share their unbiased opinions in great detail, and contact us directly (and/or other sources for research) to ask questions about our business practices instead of making unfounded assumptions. That’s proper journalism.

Content creators had a lot of great games to choose from in 2023, and I’m grateful for those who featured Stonemaier products. I hope they continue to seek joy in games (opposed to it feeling like a task or chore)–this is all about having fun and adding value to your audience, not amassing views or likes through any means necessary. I also look forward to new voices and perspectives among content creators in 2024.

2024 Updates and Ponderings

Standard vs Deluxe: Earlier this year I clarified in an article the reasons that we only send content creators free copies of standard versions of our games (even if there are deluxe alternatives/add-ons). If you’re a content creator who chooses to purchase and showcase deluxe components, that’s totally fine–please just be sure to make it abundantly clear to your audience whenever you’re showcasing something that isn’t standard (to avoid any possible confusion).

Transparency: Due to guidelines about disclosure, if a content creator selects a free product from Stonemaier Games to feature, we ask that they disclose that information with full transparency in all related content. On some platforms, the only way to do this is to tag the post as a “paid promotion,” which, while not entirely accurate (we’re providing cardboard, not cash), is necessary until those platforms offer more accurate tags about material connections between reviewers and tabletop publishers.

Written Reviews: We send hundreds of review copies to content creators focused on the written word, but for a few bigger releases we didn’t send any advance copies to bloggers or text-focused journalists. After posting this article on the subject and reading the demand for such reviews in the comments, we committed to sending at least 1 advance copy of each product for a written review (followed by many more in subsequent waves).

Overall Procedures

We contact reviewers when we have review copies available. I greatly appreciate reviewers on our list who trust that we will contact them if/when review copies are available instead of soliciting us for specific products. This is far more efficient than fielding individual solicitations from 350+ reviewers every few months. When you hear from us, you can self-select as to whether the timing works for them; if you don’t hear from us about a product you really want, you are always welcome to invest in a copy. If you want to review a Stonemaier Games product and you fit the guidelines detailed in this post, just read the following and sign up on the form found below; once you’re on the list, we’ll contact you when we have products available for review.

Whenever I let our list of 350+ reviewers know that we have review copies available, I now preface the email with the following guidelines:

  1. You do not already have a review copy (or an incoming review copy) from Stonemaier Games for which you haven’t posted substantial content.
  2. You are available to feature the product you select in the next few months.
  3. You don’t already have easy access to the product.
  4. If you choose an expansion to review, you already own (or have access to) the core game.

Here’s how we handle the various stages of review copies:

  1. Advance Review Copies: I typically receive 10-12 copies of new products via airmail from our manufacturer, Panda, a few months before we open preorders. I select reviewers for each of them–reviewers who are willing to share their perspectives on the game within a specific period of time, as I want our potential preorder customers to be equipped with an array of unrushed, unbiased opinions. These reviewers have the opportunity to tell me before we ship anything to them if they’re not available to review the product in a timely manner–I always appreciate when they’re transparent about that, as it means they’re not taking away a limited review copy that could go to someone else (and I say that I’m happy to send them a review copy later instead). While I sometimes choose a few well-established reviewers for advance review copies, I try to focus on growing and underrepresented content creators. I provide a date for those reviewers when they can start sharing their primary content about the product (sometimes called an “embargo date”); the reason is that we do not want to rush reviewers–we want them to have ample time to play the game, evaluate it, and compose their thoughts so their reviews can best serve their audience. Without a such a date, reviewers can feel pressure to race to be the first to release their review.
  2. Early Review Copies: When our fulfillment centers receive the full ocean-freight shipments, I reach out to a handful of content creators to see if they’re interested in receiving an advance copy and to share information about the game with them.
  3. First-Run Review Copies: Your opinions are just as valid if your video, article, or podcast isn’t posted until a few days, weeks, months, or even years after the game’s announcement/launch/release. Your audience subscribes because of the quality of your content, not because you’re the first to get a new game.  I typically email the list of 350+ reviewers and content creators who have entered their information on this form (and who have followed the various guidelines noted in this post and summarized whenever I contact them directly) and I ask if they’re interested in reviewing this product. I then randomly select a pre-determined number of reviewers (typically 24-48 people) from this self-selected list to receive review copies. All randomly selected reviewers hear from me soon afterwards (before the order date); in this way, all reviewers who weren’t selected also know that they won’t be receiving a first-run review copy from us (but they might get one in the future). That way they’re not left waiting, unsure if they’re getting a review copy, and can choose to order the product if they really want it.
  4. Reprints: I don’t want all of the buzz and visibility of our products to only happen at the beginning of their lifespans, so I regularly offer review copies of reprints. For reprints, every few months I send an email to all reviewers on our list who have either reviewed our games in the past or don’t currently have review copies of our games, and I offer those reviewers a promo code for a 100% discount on either a specific product or pretty much any in-stock product on our webstore (letting the review place the “order” is more efficient for us and ensures that it goes to the reviewer’s current preferred address). We’re more likely to frequently offer a reviewer free copies if they have a decent reach (i.e., more than just a few hundred subscribers) and if they don’t just post to Instagram (more on that later). If a reviewer wants one of our products and is available to talk about it on their blog/channel/podcast, that’s great; if not, they will hear from me with other opportunities in the future.
  5. Newly Discovered Reviewers: Like any gamer, I discover new-to-me reviewers all the time, and if I really like their content or just want to make sure they’re better represented in the hobby (like our BIPOC inclusionary efforts), I may contact them directly to introduce myself and see if there are any Stonemaier products they’d like to review. In those cases, I typically create the “order” myself.
  6. Damaged Games: Sometimes our customers report that they receive a damaged copy of one of our games (purchased from our webstore). In those cases, I often send them a mailing label to send the ding-and-dent game to a reviewer, and we send the customer a new game. Reviewers don’t need a perfect box, just a playable game.

Other notes about our methods:

  • We Ship to Reviewers the Same Way We Ship to Customers (from within their region): We ship from fulfillment centers in the US, Canada, Europe, and Australia. However, if a reviewer is ever charged customs/fees by their courier, we ask that they accept the package and then contact us so we can refund those charges.
  • We Don’t Charge Reviewers for Our Review Products, Nor Do We Pay Reviewers: Creating substantial content takes time, effort, energy, and passion. To enable content creators to feature our products, the very least we can offer is a free copy of the product. Paying reviewers is a complicated subject, and while we don’t do that, I discuss it in this article.
  • I Don’t Read/Watch/Listen to Reviews of Stonemaier Products: I truly want all reviewers to know they can say anything they want about the Stonemaier products they play without feeling like I’m looking over their shoulder (especially since I regularly chat with reviewers in the gaming community about non-Stonemaier games on Instagram, BGG, my YouTube channel, etc). The more impartial reviewers are–and the more impartial Stonemaier is–the better customers can be served by a diverse array of opinions. I highly value constructive criticism, of which I get plenty from playtesters and gamers. But for reviewers, I want to remain entirely unbiased and impartial to their tastes so consumers can get honest opinions from a wide variety of reviewers. I’m human, and I know that if I would hear a reviewer blasting one of our games, as much as I respect their openness, it impacts my willingness to send them review copies in the future. So rather than risking that impartiality, I simply don’t read, watch, or listen to reviews of our products. I also offer reviewers an open door to talk to me about our games in case there’s something specific they’d like me to learn from their experience. The only thing I track is whether the reviewers who receive products from us eventually email me to say that they posted substantial content about that product (it’s those reviewers who stay on the list for future review copies). I also add a link for their review to our website at that point.
  • I Consume a LOT of Review Content (Just Not for Our Games): At this point, I think I subscribe to at least 600 different game-related blogs, podcasts, and YouTube channels. I love hearing other people talk about games, whether they’re individuals or multiple hosts.
  • Feature and Focus: I’ve mentioned several times above that I ask content creators to select products of ours that they want to “feature.” From a publisher perspective (and, honestly, as an avid consumer of gaming content), I’m far less interested in a podcast or video that’s about a bunch of different games. I much prefer the content to focus on one specific game—that’s what I mean when I ask reviewers to choose games of ours that they want to “feature”. It’s fine if a few other games are mentioned briefly (see the first 5-10 minutes of any episode of The Secret Cabal or One-Stop Coop Shop) before getting to the main focus of the episode. I greatly prefer when a content creator dives deep into one specific game per video/episode. This also means going beyond just making a quick Instagram post or unboxing clip.
  • A Distaste for Consistent Negativity, References to “Hype”, and Clickbait Tactics: I truly want reviewers to offer their honest feedback about games (whether their our games or games from other publishers). However, if a reviewer is consistently negative–for example, lists about games they hate or games that disappointed them–or is focused on “the hype,” as in “Does it live up to the hype?” (see this video and this video), I steer away from that content as a viewer (and such reviewers thus drop off my radar as a publisher too). To be clear, I have no problem with negative reviews of a game that a reviewer didn’t enjoy. But if you’re going to spend time making a top 5 or top 10 list, I simply can’t relate to someone who spends that time focusing on games they strongly dislike rather than games they enjoy. I also have a strong aversion to clickbait tactics (titles and images) that don’t seem genuine to the creator or their content.
  • Brand-New Reviewers: If you’re excited to start reviewing tabletop games or you’ve only been posting for a few weeks, I highly recommend that you build up a solid base of content and an engaged audience using the games you already have access to before you request that any publisher send free games to you (as a rule of thumb, if you haven’t already created content for many games in your collection, it’s too soon to ask for free products). A mutually respectful and beneficial relationship between a reviewer and a publisher goes both ways. There’s more on this topic here.
  • Permanent discoverability: Reviewers spend invaluable time and effort to play, photograph/film, and compose their thoughts–I believe that their content is worth finding months and years after the original post. So I greatly prefer when a creator’s content is permanently discoverable. Specifically, if you post reviews on Instagram, (a) build up an audience of at least 5000 engaged followers before requesting a free game AND (b) post your reviews somewhere that a search engine can find them long after the day when you first post (like a blog or BoardGameGeek).
  • Social Media Taggin: If you post to a blog, podcast, or YouTube channel, a quick post on Instagram tagging @jameystegmaier makes it very easy for me to share the news (though I don’t see every post and thus can’t promise I’ll share ever post–I try my best!). Sidenote about Instagram: A personal pet peeve of mine is when I open an Instagram story and am blasted with music. I don’t want to blast anyone else with music, so it’s very rare that I share posts with audio.
  • Featured content: If you accept a free review copy, we’re looking for substantial featured content. That is, we’re looking for more than a quick tweet or Instagram post (a series of such posts is more in line with the idea of “featuring” content). Featured content consists of more than a brief discussion among a number of other games and more than just a 1-2 minute standalone video.
  • I Say Yes to Every Interview: No matter the size of your channel, podcast, or blog, if you want to chat with me to post a public interview on your platform, I’m happy to join you (and I think you’d be surprised by how many designers, publishers, and artists will do the same). There are a few small caveats to this–for example, you need to have some body of work posted publicly for me to first take a look at–but odds are very high I’ll agree to join you. Read more about this here.
  • I’m a Content Creator Too: I have a YouTube channel where I talk about games (mostly games by other designers/publishers). But I’m not a reviewer. Instead, I primarily focus on mechanisms: When I play a new-to-me game or expansion, I select my favorite mechanism and create a video about it. I also post weekly long-form videos (e.g., top 10s) that usually highlight a specific mechanism. I mention this at least partially because my channel isn’t fancy and because I found a format that works me (and for my viewers). I record every video in a single take using a basic camera and a decent mic; most are completely unedited. 99% of the games I discuss are purchases or games that friends share with me. I’ve turned off every YouTube ad option I’ve found in settings–I don’t earn a dime from the channel. There are many ways to approach content creation–your style and methods don’t need to copy what [insert your favorite famous reviewer] does. Also, this year I started using StreamYard, and I’m enjoying the ability to share my second screen in real time while filming.
  • Why isn’t a content creator you know on this list? It’s probably some combination of reasons: They don’t actually feature content for a free product they accepted (or they didn’t send us the links), they didn’t accept any review products for a long time, they’re on our private list but asked not to be on the public list, they never signed up for the list, their content doesn’t meet the above guidelines (too new, no permanent discoverability, clickbait tactics, etc), or they consistently exhibit such high levels of antagonism to us and/or others that I simply want no association with them.

We understand that some reviewers receive hundreds of games, and it’s their choice to accept (or not accept) a free review copy from us given these stipulations.

Overall, I’m really grateful for the wide variety of content creators who take the time to share their perspectives with the gaming community. If you’re curious about my favorite content creators, I’ve most likely featured them on one of our annual charity auctions (like these creators in 2023, 20222021 2020201920182017201620152014, and 2013). There are also members of the media who cover gaming news, which I also appreciate.

Below is a list of all reviewers who have given me permission on the form to share their information with you. Over 25% of this list is comprised of women and BIPOC content creators–I’d love to further improve the diversity of this list! All you need to do after reading the above article is fill out the form, then when you accept a free product, please feature content for that product and send me a link.

This list doesn’t auto-update–it’s something I manually update once a year using our private list. In case scrolling within the list below is annoying, a full-page version is here. The data on the list may not be 100% accurate, as many reviewers filled out the form a while ago, so their stats and answers may not be up to date. I’m happy to update them upon request.

***

If you’re a publisher, what’s your approach to reviewers and other content creators? If you’re a gamer, how do reviewers impact your decision to buy games, expansions, and other products?

If you gain value from the 100 articles Jamey publishes on this blog each year, please consider championing this content! You can also listen to posts like this in the audio version of the blog.

8 Comments on “Our Current Approach to Board Game Reviewers and Content Creators (2024)

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  1. This was a very helpful read, Jamey. Thank you for the extraordinary amount of information and detail you’ve packed into this post. I don’t have much to add to the conversation at this time, but hope to be able to contribute to it in the future.

  2. I wonder what would happen if marketing wouldn’t mainly go through reviewers but through rule videos by the publishers and mere exposure. Bc honestly, it’s getting harder to find the time to watch reviews and there’s too many content creators by now. And with the number of games getting published not all games will be reviewed.

    1. I definitely agree that it’s helpful for publishers to offer videos about their games. But publishers often don’t have the equipment or expertise that a content creator has for filming a great rules video or playthrough, and a publisher only reaches a very small subset of the gaming audience.

  3. Hi, this is quite an interesting post, as it concerns my job. I do review games myself for a newspaper, but I restrict myself to localised copies (in my case, Dutch): for me, translation matters a lot. I can’t praise a good game with a bad translation (or vice versa, of course).

    First of all, I do like the open way you discuss this. I do wonder however how you are able to ‘ignore’ reviews of your games. Don’t reviews give you valuable feedback? Do you only rely on playtesters? For example, lots of users posts reviews of games on BGG, and most of them did not get a review copy – so you are impartial to them. Second, if a reviewer sends you a link, you are bound to see at least the title. Like I said, just wondering.

    Now, I will turn the table: I face the same issues you do. Having a good relationship with a game creator/publisher/pr-agency can really cast a cloud over a review: I know they look over my shoulders, and I know they know. Or I like the person, but the game they created just disappoints. Especially in the past, I struggled with that. I always tried to be honest, but I noticed that bias anyway. I remember a remake of a computer game I admired in the past, and it was not that good. I really, really felt bad doing this, knowing that it was a one person job, and that one person really poured his heart into that. I rated it correctly , I think, but pft. I know I developed my own voice, and I’m happy about that, but reviewing games (or books,…) is not that easy. Tastes differ, and that’s why I try to identify possible ‘red flags’: that gives readers the chance to view beyond my opinion. I don’t like grinding, for example, so I tell that’s an important part of a game, and maybe that 6 out of 10 for me is an 8 for you. Or the opposite: I really like the game, but please, if you find visuals important, look away.

    On to my point: what do you consider a good review? And I’m old fashioned: I’m mainly talking about written reviews. And do you prefer (semi)professional reviewers over gamers that post reviews of games they like?

    1. Thanks for your questions! I’ll answer them below:

      “Don’t reviews give you valuable feedback?” I learn SO much from watching hundreds of reviews each week…just not of our games. I hear plenty of feedback about our games from discussions on social media and from playtesters.

      “Second, if a reviewer sends you a link, you are bound to see at least the title.” Sure, I have to copy and paste the URL, but it’s rarely an expression of how the person feels about the game.

      “what do you consider a good review?”

      As a gamer, the types of reviews I appreciate the most are those are expressed as opinions (i.e., rather than saying, “it was not that good,” they say, “I didn’t enjoy this, this, and this”) and share both things that the reviewer liked and things they didn’t like based on their personal experience. For example, I Alex and BoardGameCo does this, and I also really like the One Stop Co-Op Shop’s “5 Most Important Things” format. What are a few of your favorite gaming-related reviewers or content creators and why?

      “And do you prefer (semi)professional reviewers over gamers that post reviews of games they like?”

      I’m happy for anyone to share their opinion, whether or not they like a game. We’re all humans, and I think most of us generally prefer to spend our time and energy on things we enjoy.

      1. What are a few of your favorite gaming-related reviewers or content creators and why?
        I don’t really have a favourite. I like to read/listen to Shut Up & Sit Down, and Marco Arnaudo gives valuable feedback as well. The Opinionated Gamers have this nice feature where they offer multiple voices – which is also a plus. Reviews on bgg can be very good as well, but people are more inclined to review a game they like, so there is a bias there as well. That why I asked you about the professional reviewers: they should have less bias, but, as I said, they face other issues.

        If I really want to get a feel of a game, 1) I check the comments section of bgg – these give valuable insights, as people who did not like the game also leave comments there 2) I see how active the bgg-forums and reddit are on this game – lots of activity there and multiple strategy guides etc can be a good sign 3) I read multiple reviews and pay attention to my ‘red flags’. 4) if I have time and have lots of driving to do – which sometimes happens – I put on a playthrough and I just listen to that. Listen, not watch, as I’m driving :-)

        I do agree with you about the ‘this is not good’-point: unless it’s really a qualitative aspect (errors in translations or on the board), opinions are personal and should be written like that. I mostly dislike grinding, but I know many people love it. So never take yourself too serious, and if you want to make a point, use well thought out arguments. That’s also why I do not like to hand out points. I have to do this professionally and it always bothers me: I want to make my point, not give points. For computer games, our newspaper uses a 5-star system. I developed my own way of handling this:
        -max two stars for gameplay (with 1 as average, 0 bad and 2 above average)
        -one star for above average audio/video
        -one star for above average controls/technical fluidity/UI
        -one bonus star if a game is exceptional in one way or another
        This personal scale helped me to maintain a standard and look critical at my own rating & opinion. For some games, I had to change it a bit of course, but it helped.

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